Privacy Policy

Welcome to Alod ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name, email address, and phone number
• Delivery addresses and location data
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Profile pictures (if provided)

Location Data

With your permission, we collect precise location data to:

• Show nearby restaurants
• Enable accurate delivery
• Provide estimated delivery times

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders
• Create and manage your account
• Send order updates and notifications
• Improve our services and user experience
• Personalize restaurant recommendations
• Process payments securely
• Provide customer support
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Restaurants: To fulfill your orders
• Delivery Partners: To complete deliveries
• Payment Processors: To process transactions securely
• Service Providers: Who assist in operating our platform

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security assessments
• Access controls and monitoring

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Control location sharing permissions
• Export your data

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time through the app settings or by contacting us.

7. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Continued use of our services after changes constitutes acceptance.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Terms of Service Agreement

By using Alod, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Use the app only for lawful purposes
• Not misuse, abuse, or attempt to manipulate the platform
• Accept responsibility for all activity under your account
• Comply with all applicable laws and regulations

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.